Terms of Service

Effective date: October 2, 2026 Last updated: October 2, 2026

These Terms of Service ("Terms") are a legal agreement between you and Klovo ("we," "us," or "our") governing your use of the Klovo mobile application (the "App" or "Service"). By creating an account or using Klovo, you agree to these Terms. If you don't agree, don't use Klovo.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use Klovo. By using Klovo, you represent that you meet these requirements.

2. Your Account

You're responsible for maintaining access to the phone number or email address used to sign into your account, and for all activity that happens under your account. Notify us immediately at support@klovoapp.com if you suspect unauthorized access to your account. You agree to provide accurate information and to keep it up to date.

3. What Klovo Is — and Is Not

Klovo helps you track shared expenses, split costs, and calculate who owes whom in a group. The expenses, balances, and settlement records you and other members enter are informal records between the people in a shared ledger — not legally binding debt instruments, and not a contract between you and Klovo regarding any amount owed. We can't guarantee that what's entered is accurate or that it reflects what was actually agreed between the people involved. Klovo is not a bank, payment processor, money transmitter, or financial institution, and it does not hold, transmit, or have custody of any funds.

When you "settle up" in Klovo:

If you choose Venmo, Klovo opens the Venmo app (or venmo.com) with a pre-filled amount and note. The actual transfer of money happens entirely within Venmo, between you and the other person, subject to Venmo's own terms of service and privacy policy. Klovo is not a party to that transaction.
If you record a cash or other manual payment, Klovo simply lets you mark a balance as settled for your own record-keeping. Klovo has no way to verify that money actually changed hands, and does not guarantee that it has.

Klovo shows balances and suggested payments based on the information you and other users enter. We do not guarantee the accuracy of these calculations and are not responsible for any loss arising from an incorrect balance, a payment sent to the wrong person, a payment sent through Venmo or any other method, or a dispute between users about money owed. You're solely responsible for verifying amounts before sending or requesting money.

4. Shared Ledgers

Ledgers (also called "groups") in Klovo are shared spaces. Anything you add to a shared ledger — expenses, amounts, notes, your display name — is visible to every other member of that ledger. Don't add anything to a shared ledger you wouldn't want visible to everyone in it.

Ledger owners can remove members and transfer ownership; any member can leave a ledger (subject to settling any outstanding balance first). If you're the last member of a ledger and you leave, the ledger and its history are deleted.

5. Acceptable Use

You agree not to:

Use Klovo for any illegal purpose, or to facilitate fraud, money laundering, or any illegal transaction;
Impersonate another person, or provide false information about who paid or who owes;
Harass, abuse, or harm another user;
Post a ledger name, expense title, note, or display name that is obscene, hateful, threatening, or that invades another person's privacy;
Post or do anything else that, in our sole discretion, exposes Klovo or other users to harm or liability;
Attempt to gain unauthorized access to Klovo's systems, other users' accounts, or data;
Interfere with or disrupt the App or the servers/networks connected to it;
Reverse engineer, decompile, or attempt to extract the source code of the App, except to the extent applicable law expressly permits this despite this limitation; or
Use the App in any way that violates any applicable local, state, national, or international law or regulation.

We have no obligation to monitor use of the App for violations of these Terms, but we may do so, and may suspend or terminate your account for a violation, at our sole discretion.

6. Your Content

You retain ownership of the content you add to Klovo (expense titles, notes, your display name, etc. — "Your Content"). By submitting Your Content, you grant Klovo a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display Your Content solely as necessary to operate and provide the Service to you and the other members of your shared ledgers.

We are not responsible for evaluating, and do not warrant, the accuracy, truthfulness, legality, or appropriateness of Your Content or any other user's content.

7. Third-Party Services

Klovo integrates with or links to third-party services, including Venmo and Apple's push notification service. We don't control these services and aren't responsible for their availability, content, or practices. Your use of any third-party service is governed by that service's own terms and privacy policy.

8. Intellectual Property

Klovo, including its name, logo, mascot, design, and underlying software, is owned by Klovo and protected by intellectual property laws. These Terms grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the App for your own personal, non-commercial use. All other rights are reserved.

9. Termination

You may stop using Klovo and delete your account at any time from within the app. We may suspend or terminate your access to Klovo at any time, with or without cause, including for violating these Terms. Sections of these Terms that by their nature should survive termination (e.g., Sections 3, 8, 10, 11, 12, and 13) will survive.

10. Disclaimer of Warranties

KLOVO IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We don't warrant that the App will be uninterrupted, error-free, or free of harmful components, or that any balance, calculation, or currency conversion shown in the App is accurate or complete.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KLOVO AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF MONEY, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF (OR INABILITY TO USE) KLOVO — INCLUDING, WITHOUT LIMITATION, ANY LOSS ARISING FROM A PAYMENT SENT OR RECEIVED THROUGH VENMO OR ANY OTHER THIRD-PARTY SERVICE.

UNDER NO CIRCUMSTANCES WILL KLOVO BE LIABLE TO YOU FOR ANY AMOUNT ARISING FROM THESE TERMS OR YOUR USE OF KLOVO.

Some jurisdictions don't allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Klovo from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your use of Klovo, or Your Content.

13. Governing Law

These Terms are governed by the laws of the State of Massachusetts, without regard to its conflict-of-laws principles.

14. Changes to These Terms

We may update these Terms at any time, effective immediately upon posting the updated Terms, whether or not you have visited the App or reviewed the changes. Your continued use of Klovo after an update is posted means you accept the updated Terms.

15. General

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision isn't a waiver of it. You may not assign these Terms without our consent; we may assign them freely. These Terms, together with our Privacy Policy, are the entire agreement between you and Klovo regarding the Service. If you downloaded Klovo from the App Store, your license to use the App is also governed by Apple's Licensed Application End User License Agreement.